AIA Group Pty Ltd are proud to present our Reflect Reconciliation Action Plan for December 2021-2022. Reconciliation Australia was established in 2001 and is the national body for reconciliation in the nation. The Reconciliation Action Plan (RAP) program provides a framework for organisations to support the national reconciliation movement. We are committed to this journey and invite you to view our Reflect RAP here.
For the past two years, AIA has been cleaning an Indigenous Woman’s shelter in Woorabinda, a remote rural area in Central Queensland. Its population is under 1000 people and it is an Aboriginal community.
AIA is proud to be the only cleaning company that has successfully remained as cleaners in the shelter. We are honored to have been able to influence lives and support the community by offering employment to locals – particularly woman. We have offered flexible working hours to staff as well as supported part time staff into full time roles. We have fostered a culture of inclusion by ensuring our executive team, our client and our workforce collaborate on many issues. There is now greater visibility for supervisors to enable a more efficient and cohesive working relationship.
A large majority of our workforce have come to Australia with no parents or support network. AIA Group treats these people with dignity and respect. We find places for them to stay and we also help them to get involved in the local community which helps them to feel less isolated and alone. Some of our migrant workforce have lost parents in other countries and have come here hoping to rebuild their lives. We support them to be the best cleaners they can be through regular training and a cohesive team culture. We also help them transition out of cleaning, into professional roles such as Accountants and Architects. We provide flexible work hours so they can study as well as references so they can obtain new employment.
Elan joined our team from Malaysia. He needed to support his family back home and had given himself 5 years to earn the money he needed. Once we started working with Elan we saw that not only was he a great cleaner, he was also very ‘handy’. Knowing his story, and his eagerness to work hard and earn as much as possible, we also offered him maintenance roles. Because of AIA Group, Elan was able to earn enough money for his family in 2 years instead of 5. We still keep in touch with Elan today. He will always have a place with us.